So, Are You Ready to Get Serious About hiring a security guarding company?
Hiring a security guarding company in Johannesburg or Pretoria is an important decision you are going to make because it is your top priority to keep all your employees, customers, tenants and valuable assets safe and secure from threatening situations such as intrusion, break in and theft. And with so many options, selecting the right Security Guard Company may seem like a daunting task. Unfortunately, it’s not always easy to identify which security guard company will ensure the best results.
Moreover, hiring an unprofessional and unreliable company can cost you a fortune. There are 6 Important Points That You MUST Pay Attention to when hiring a Security Guard Company.
Before you commit, take a look at these six (6) Important Pointers to ensure that you’re making the right decision.
- Know Your Requirements
When you’re planning to hire a security guard company, it’s essential to understand their purpose. Various security companies provide different services, and most specialize in one or two security fields only. For example, some deal with residential mobile patrols while others have the expertise to secure large industrial properties or sporting events.
Therefore, it would be helpful to consider what you’re trying to achieve, and which security concerns you’re seeking to address. Understanding your security requirements will provide you with a clearer vision of the type of security firm you will need to meet your expectations.
At NSG Security Guard Solutions, we provide a complete range of security services across Johannesburg, Pretoria and surroundings. Our services include: industrial properties Security Guard Services; Event Security Guard Services, Retail security for loss prevention; Commercial building security; Residential security; Construction sites security; School and university campus security; Industrial and manufacturing security; Medical complex security; Cultural organization security; Hospitality security; Church security; Hotel and motel security and more.
2. Verify Psira Registration and Accreditations
The Private Security Industry in South Africa is regulate by the Private Security Industry Regulatory Authority (Psira). Unfortunately many fly by night, unregistered and unscrupulous companies are still operating out there.
Again, before you commit to any security guard company, make sure you verify its Psira registration and accreditation. Also, check the Psira registration of any security guards appointed to your premises.
It’s also important to ensure that the security guarding company you’re hiring has the right insurance coverage and registered with Worker’s Compensation (COIDA), UIF with the Department of Labour, The Provident Fund and SARS. As a Fully compliant security service provider under the Private Security Industry Regulatory Authority (Psira), NSG Security Guard Solutions takes compliance very seriously and that’s why for your peace of mind, we carry a comprehensive public liability insurance for up to 7 million rand, and all our certifications are up to date.
- Focus On Reliability
Once you have understood what your security needs are, you can then focus on finding a security guard company that you can trust and partner with. Private security guarding companies won’t be able to protect your business if they are unprofessional and unreliable. For example, security guards are considered highly unreliable if they are always late, not present on their spot, or are distracted. At NSG Security Guard Solutions, we use GPS Guard Tracking System to ensure that security guards actually arrived on site. So if your security guard is not checking into our technology platform by 15:30, we’ll get an alert and get ahead with those things. As a matter of fact when you hire us, you also get all these other benefits
- An integrated Technology Company
The World is changing around you. Adjust to the Times or Face Extinction. Technology is changing security industry operations. Unfortunately many security guarding companies are still using the outdated tools in this digital age. While most security guarding company are stuck in the past using Traditional and ineffective methods. Many security guarding companies are fighting change, refusing to embrace Technology. So the question is, what type of technology is your current security company using to manage your security guards? Moreover, what type of security patrol system is your current security company using to patrol your premises?
Does your security guard company still use pagers or Magtouch clock stick to patrol your premises? If your security company still use pagers or Magtouch clock stick to patrol your premises stop right now. Why to stay stuck with an outdated way of managing work? It is about choosing smart technology.
As an integrated Technology company, NSG Security Guard Solutions have combine Security and Technology to create a safe and secure environment so your staff or customers can work or shop without worrying about their safety. The NSG Security Guard Advantage is a philosophy that promotes the continuous use of technology to ensure that you, as a client, receive the greatest return on your investment in security.
With NSG Security Guard Solutions, you will know in real-time what your security guards are doing while they are on duty at 2am, thanks to our Real-time GPS Guard tracking and Reporting technology. A technology that helps better manage your premises, Improves Security Guard Productivity and ensuring peace of mind.
NSG Security Guard Solutions offers a new physical and digital solution that diminished security incidents and reduced compliance issues. With our new seamless digital solution, clients will see the performance and compliance of the security guards in real-time. Not after printing paper from the magtouch device for instance.
With our technology, at the end of each shift, the facility owner now knows if the security guard has covered all of the checkpoints and if he has done so in the time frame required to keep the facility safe.
Instead of relying on manual reports that are time-consuming, NSG Security Guard Solutions have a solution that delivers real-time reporting.
While the old pen and paper system takes weeks to process and often incorrect report for multiple reasons, our real time reporting system process daily activity report instantly, in real-time.
As a matter of fact, with our Real time guard reporting technology, we have the ability to keep track of all activities that’s happening on your premises through GPS monitoring.
Take a look of what NSG Security Guard Solutions is offering:
- GPS Guard Tracking System
- GPS History of All Shifts/Posts, Guard Tours & Incidents
- Real-time Guard Reporting System
- Real-time Guard Monitoring System
- Guard Checkpoint Technology(Digital Checkpoints with QR Codes, Barcodes, or NFC Tags)
- 24/7 Live Support
- More Accurate Guard Activity Information
- Clearer Incident Reports
- An Issues Summary Outlining All On-Site Activity a guard has Performed
- Mobile Guard Tour App
- Accurate and reliable Daily Activity Reports
- Psira Registered Guards
- Well trained and Experience Security Guards
- Look for Flexibility
Flexibility is essential for effective security guarding services. The best security guard services companies will customize your guarding services to ensure that you have exactly what you need to meet your security needs. Depending on the job, an effective security guard strategy may require unarmed or armed personnel, security cameras and other technologies, and a response strategy for any number of unforeseen situations.
At NSG Security Guard Solutions, we provide well-trained guards in the business, backed by experts who can help you analyze your needs and create the most effective strategy to address potential security risks. Our security guards are carefully screened and undergo rigorous training and continuous professional development and hire only fully-qualified and Psira registered personnel with the skill sets needed to handle even the most challenging security issues. When you need a security guarding service you can rely on in Johannesburg or Pretoria, NSG Security Guard Solutions got you.
- Ensure the Security Guard Company Has Good Customer Service
A lot of effort goes into building a security guard company, but excellent customer service is the security guard company essence. For most security companies, customer service is their core identity, so make sure you’re not hiring a security guard company who is in it only for the money and doesn’t care much about your safety requirements.
Beware of Communication built around invoices.
Clients should look for a security guard company that is 100 percent transparent and has accountability built into their service for tracking and managing a security officer program. Too often clients don’t get data they need to manage their program or fail to receive timely notification of events, such as instances of a guard’s late arrival to a shift. Instead, clients should insist on a provider that has a real – time-and-attendance system that guarantees they won’t pay for any time that a guard isn’t on duty and can immediately resolve the issue to prevent a gap in service.
Hence, make sure that the security guard company you’re about to hire takes your business/property seriously and cares about it as much as you do. “Don’t forget that it’s your guard program, and you want to be sure that you are getting access to that. If the only time you ever hear from your security guard company is when the invoice comes, something isn’t right. That is a relationship to steer away from.
Selecting the right security guard company can bring you the protection you need and peace of mind you deserve. If you want the best service, choose a Psira registered company that using technology to protect our assets.
About NSG Security Guard Solutions
NSG Security Guard Solutions is home to a full range of security services. We have combine Security and Technology to make your business and private property secure so that there are no chances of theft or other types of crime happening within or around your premises. To learn more about our offers, contact us today for a free quotation.
If you are really interested in having this technology implemented in your business / property or perhaps you just want to know in real-time what your security guards are doing while they are on duty, contact us today or visit our website now
